Dear Brandon,
Thanks for taking care of my transportation needs so efficiently. Your help in purchasing a new car was greatly appreciated, as well as the personal care you now give to the vehicle.
(a) Your pick up and delivery is a necessity due to me living alone.
(b) The personalized service you give me is not possible at the dealership.
(c) Your fair price and satisfaction guarantee is last but certainly not the least.
Friendship is important, however, without professional care I would go elsewhere. Treating others as you would like to be treated is a very good business practice. Having your experience, knowledge, and service ability is authoritative. I am sure you will be very successful with the Hon-Da Doctor Enterprise.
Thanks again,
Elaine
Flower Mound, Texas
Dear Mr. Young,
I wanted to send a kudos letter to you for the excellent service I have received from your team. As you know, I used to take my Accord to the dealer, but I didn’t feel they really cared about me there. I felt like the pricing was too high, I had to wait too long, and I think they frequently recommended too many unneeded repairs. At your place, I feel very comfortable in the recommendations and pricing, you have gone to more trouble to make sure my car is fixed right the first time, and you get it done and back to me so much faster than the dealer. I am telling you thanks because I want you to keep it up. My car is SO IMPORTANT TO ME!
Thanks again,
Reed
Carrollton, Texas
From: Cathy To: Brandon@thehondadoctor.com
Subject: Thanks
The Hon-da Doctor has definitely earned my business. Their level of expertise and professionalism says it all. It is very difficult in this day and age to find someone who you can trust to work on your car. Brandon is very trustworthy and would not tell a customer a problem about their car if it were not true. I have been very happy with the service that his company provides and I will continue to do business with Brandon.
Thank you for the great service that you continue to provide me!
Cathy
Denton, Texas
The Hon-da Doctor has consistently maintained a level of service and professionalism that I cannot find anywhere else. They are especially exceptional when I am in an emergency situation. Brandon takes the time to explain what my Honda needs (i.e. parts and service); how different parts affect the vehicle and he does it with a level of patience that I appreciate, since I am not familiar with the repairs for my vehicles. I would recommend the Honda Doctor to friends and family that drive Honda vehicles and would feel secure that they would be in good hands. I love the attitude of the staff at Hon-da Doctor. They are very patient with me and they always make sure I understand what's going on before any work is performed.
Dana
Lewisville, Texas
Brandon,
I just wanted to shoot you over a thank you for your excellent service and assessment of my recent repair. You and your team quickly and accurately analyzed the problem, correctly assessed the time and cost of the repair work, and then completed the repair work swiftly. I took my car to two mechanics prior to coming to you and am convinced that they were your best salesmen. The incorrect, costly estimates I received from them were a major selling point for you.
Thanks again for your excellent service!
Jason, Lewisville TX.
Brandon,
I wanted to take a moment to thank you and your staff for the excellent service you provided on my car. I especially wanted to thank you for the quick service you did on my "troubled" transmission cooler. It has worked well for the last week and I am thankful. I will definitely return for future services
Thanks again,
Cindy, Denton TX.
Brandon & Staff-
Thank you very much for the prompt service of my car and your high quality customer service. Your business is truly a "diamond in the rough" and I look forward to a long-standing relationship with your shop
Warmly,
Lori, Lewisville TX.
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